POLICIES AT OTP BOYZ
Things You Need to Know
International Shipping
We offer international shipping to the following countries.Shipping charges for your order will be calculated and displayed at checkout.Please allow for longer delivery timelines of between 8-20days for international shipping since expectations can vary greatly depending on the destination. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Otpboyz is not responsible for these charges if they are applied and are your responsibility as the customer.
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How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at Onetimepassword.com@outlook.com with your name and order number, and we will look into it for you.
Shipping policy
The majority of items on our site come with Free shipping unless indicated on the product page . Shipping is charged according to location . In the event that you have found something your heart is really set on all we ask is for you to become part of our. family and subscribe to our site and send a request for help with shipping costs and we will do our best to help.
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All orders are processed within 24hrs to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.Delievry should not take more than 14 days from your order date unless there are delays which are out of our control, we commit to informing you well in advance
Return policy
This is our Return Policy Section. We are confident that you will love our designs. However, we understand that sometimes things are not quite right. If this does happen please contact us within 14 days of receiving the item and send it back within 30 days of purchase. Items should be returned in their original resealable condition,with a reason for return and if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event you need to cancel an order please get in touch with us within 48hours so we can halt production.We are here to help so please either send a message via the page chat or email to Onetimepasswordboyz.com@outlook.com
Privacy policy
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order
Iinformation to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
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Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
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